CASE 01 · LOGISTICS
We're a small AI & software studio for teams who'd rather ship than schedule another workshop. We build the agents, mobile apps and bespoke tools that quietly remove the drag from how your business actually runs.
Retrieval, tool-use, evals and the unglamorous plumbing — built around your real workflows, not a vendor demo.
iOS, Android, React Native — designed for retention, instrumented from day one. Beta to App Store in weeks, not quarters.
Dashboards, admin consoles, customer portals. Boring on the surface, surgical underneath. We treat the data model like the product.
We replace the spreadsheet, the inbox-as-database and the 12-step Zap chain with one well-designed loop you can actually own.
Lo-fi to high-fidelity in one team — no handoff theatre. We design with the codebase open and the user on the call.
For teams who need senior shipping power on tap, not another agency. We sit inside your repo, on your standups, on the hook.
Most AI demos are screenshots. Production agents need retrieval that doesn't drift, tools that fail loudly, evals that catch regressions, and a UI a real person can hold. We've shipped enough to know where the cracks are.
Two days, on-site or remote. We sit with your team, watch the actual workflow, and write down the costliest 3 frictions in plain English.
One week to a prototype that addresses the single highest-leverage friction. If we can't define a clean cut, we don't take the project.
Two-week sprints, end of every sprint shipped to a real environment with real users. No staging-forever. No "almost-done" status.
Or stay embedded — your call. Either way you walk away with documentation, evals, runbooks, and a team that could take it from here.
We'd talked to four agencies. Zero Friktion was the only one who arrived with a working thing the second week. Three months in, dispatchers refuse to switch back. That's the bar.
An AI software agency designs, builds, and deploys custom AI systems for businesses — including AI agents, copilots, LLM-powered apps, and workflow automation tools. Zero Friktion handles everything from system prompt design and retrieval pipelines to mobile apps and internal tooling, taking projects from prototype to production with a fixed-scope, time-boxed process.
We deliver a working AI agent prototype in 14 days on average. Our process: 2 days to map your workflow friction, 1 week to prototype the highest-leverage solution, then 2-week production sprints shipping to real users. Most agents reach production in 4–6 weeks total. Every sprint ends in a live environment — no staging-forever.
An AI copilot assists a human operator in real-time — surfacing information, drafting responses, or flagging issues — while the human stays in control. An AI agent acts more autonomously: it executes multi-step tasks, calls external tools, and handles decision loops with minimal human input. We build both, tuned to your workflow's risk tolerance and automation goals.
We replace fragile multi-step chains — spreadsheets, email-as-database, Zapier stacks — with a single well-designed AI loop you own. The method: map the costliest friction first, design a clean data model, build the automation with Temporal, n8n, or Inngest, and instrument it for observability from day one. You get a runbook and the ability to extend it yourself.
A fractional CTO is a senior technical leader who works with your team part-time — inside your repo, on your standups, taking responsibility for technical decisions without a full-time salary. Zero Friktion offers fractional CTO and embedded engineering for startups and scale-ups who need senior shipping capacity without the overhead. Typically useful from seed stage through Series A.
Yes. We build native iOS (Swift), native Android (Kotlin), and cross-platform React Native apps. Every app is instrumented for retention from day one — not bolted on post-launch. We stay embedded through the first growth cycle if needed. Typical timeline: beta in 6 weeks, App Store launch in 10–12 weeks.